1. Introduction
1.1 Purpose
Thank you for choosing Envizien (“we,” “our,” or “us”). Your trust is central to everything we do. This Privacy Policy (“Policy”) explains how we collect, use, process, and protect your personal information when you engage with our software development services, including mobile applications, desktop applications, and related solutions (the “Services”).
1.2 Scope and Commitment
This Policy applies to all Services we provide to clients and partners. It is designed to comply with applicable international privacy regulations, including the General Data Protection Regulation (GDPR), the UK GDPR, and relevant U.S. privacy laws.
2. Scope of this Policy
This Policy applies to all data processed through Envizien Team’s services and platforms, including but not limited to:
- Mobile and desktop software solutions.
- Custom business applications and integrated systems.
- Data analytics, reporting, and performance tools.
- Support, maintenance, and client communication platforms.
3. Information We Collect
We collect personal and business information necessary to provide and improve our Services.
3.1 Information You Provide Directly
- Identity Information: Name, email, phone number, and company details.
- Professional Information: Job title, role, and organization affiliation.
- Contractual Information: Service agreements, project details, and billing information.
- Support Data: Information you share when contacting us for assistance or inquiries.
3.2 Information Collected Automatically
- Device and Usage Data: IP address, operating system, browser type, and interaction logs with our Services.
- Cookies and Tracking Technologies: Used to enhance functionality, optimize performance, and analyze user engagement.
4. How We Use Your Information
We process your information only where we have a valid legal basis and never sell your data. Uses include:
- To Deliver Services: Provide, customize, and improve our software solutions.
- To Ensure Security: Prevent fraud, maintain compliance, and safeguard systems.
- To Communicate: Respond to inquiries, share updates, and provide project-related communications.
- For Research and Improvement: Use anonymized and aggregated data to improve our solutions and development practices.
5. Sharing and Disclosure of Information
We may share your information in limited circumstances:
- With Trusted Service Providers: Hosting providers, payment processors, and analytics vendors under strict confidentiality.
- For Legal Purposes: To comply with legal obligations or protect rights and security.
- As Aggregated or De-Identified Data: For performance insights and product innovation.
6. Security of Your Information
We use industry-standard safeguards, including encryption, access controls, and continuous monitoring. While no system is completely secure, we take all reasonable steps to protect your data and will notify you of any breaches as required by law.
7. Data Retention
- Data is retained as long as necessary to fulfill contractual obligations or comply with legal requirements.
- Certain data may be anonymized and used for research or performance analysis.
- You may request deletion of your data, subject to legal or contractual obligations.
8. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access, correct, or request deletion of your personal data.
- Restrict or object to certain data processing activities.
- Withdraw consent where processing is based on consent.
- File a complaint with your local data protection authority.
Requests can be made by contacting us at privacy@Envizien.com.
9. International Data Transfers
Your data may be processed in countries where we or our service providers operate. We use appropriate safeguards (such as Standard Contractual Clauses) to ensure compliance.
10. Children’s Privacy
Our Services are not directed at individuals under 18, and we do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Policy periodically. Significant changes will be communicated through our website or via direct notice.
12. Contact Us
If you have any questions about this Policy or your data, please contact us:
Envizien
1910 Pacific Avenue
Suite 2000-1507
Dallas, TX 75201
United States
privacy@envizien.com
Tel: (249) 249- 8002